Privacy Policy

Introduction

Koala Learners ("we," "our," or "us") is committed to protecting the privacy of children who use our educational applications. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you or your child uses our mobile applications, including Koala ABC and other Koala Learners apps (collectively, the "Apps").

We understand the importance of protecting children's privacy, especially in the digital environment. Our Apps are designed to comply with the Children's Online Privacy Protection Act (COPPA) and other applicable privacy laws.

Information We Collect

Information We Do NOT Collect

Our Apps are designed with children's privacy in mind. We do NOT collect:

• Personal information such as names, addresses, or email addresses from children
• Photos, videos, or audio recordings
• Precise geolocation data
• Contact information or contacts from the device
• Social media account information

Information We May Collect

We may collect limited, non-personal information to improve our Apps:

• Device Information: General device type, operating system version, and app version for compatibility and troubleshooting purposes
• Usage Data: Anonymous, aggregated data about how the Apps are used (e.g., which features are most popular) to improve the user experience
• Crash Reports: Anonymous crash data to help us fix bugs and improve app stability

How We Use Information

The limited information we collect is used solely to:

• Maintain and improve the functionality of our Apps
• Fix bugs and technical issues
• Understand general usage patterns to enhance educational content
• Ensure compatibility across different devices

Children's Privacy

Our Apps are designed for children, and we take their privacy seriously. We comply with COPPA and similar regulations by:

• Not collecting personal information from children under 13 without verifiable parental consent
• Not requiring personal information to use any features of our Apps
• Not including behavioral advertising targeted at children
• Not sharing children's information with third parties for marketing purposes

Third-Party Services

Our Apps may use third-party services that collect information used to identify your device. These services are used solely for app functionality and analytics:

• App Store Services: Apple App Store or Google Play Store for app distribution and updates
• Analytics: Anonymous, aggregated analytics to understand app usage patterns

We ensure that any third-party services we use comply with applicable children's privacy regulations.

Data Security

We implement appropriate technical and organizational security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain the limited data we collect only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Anonymous, aggregated data may be retained indefinitely to help us improve our Apps.

Parental Rights

Parents and guardians have the right to:

• Review any personal information we may have collected from their child
• Request deletion of their child's personal information
• Refuse further collection or use of their child's information

To exercise these rights, please contact us using the information provided below.

In-App Purchases

Some of our Apps may offer in-app purchases. These purchases are processed through the respective app store (Apple App Store or Google Play Store) and are subject to their privacy policies and parental controls. We encourage parents to enable appropriate restrictions on their devices.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: